Q: How do I order a diploma frame and how does the process work?
A: Simply find your school in the drop-down menu above and find the perfect frame. There is no need to send us your diploma. Once you receive your customized diploma frame, installation of your diploma is a snap, and comes with easy to follow instructions, as well as acid-free tape to mount your diploma. No tools are necessary. Learn more about installing your diploma here.
Q: What kind of matting is used in your frames?
A: We use only archival-quality matting and back board that exceeds the Library of Congress standard for museum framing. All mats are fade resistant and will protect the diploma from yellowing.
Q: What kind of glass is used?
A: We use the highest quality UV glass on EVERY frame at no extra cost to you. Click here to learn more about UV glass.
Q: Can I get a matching frame for another diploma or certificate I received from another school?
A: You sure can. Go to customize or call us at 800-633-0579.
Q: How are your frames different from competition?
A: PFC is a small company, made up of some of the most talented artists and craftsmen in the industry. We do not cut corners or use inferior materials that can hurt your diploma. Our frames are built to last generations, not just a few years. And the passion shows in every frame. We offer a wide array of frame and mat styles, and we are flexible enough to make for you any size or design you can dream up. We are the only company in the industry to offer UV glass exclusively on every frame to protect your investment from sunlight AND harmful, indoor fluorescent and incandescent light. We are shocked that our competitors will build diploma frames without it. Some of the products offered are gold embossing, 100% cotton duck archival matting and backboard, matching frames for other certificates and awards, 24K gold plated medallions, graduation tassel holders, 3-D Mascot cut outs, 3-D Campus Collages, pen & ink water colors of school landmarks, suede matting and numerous other products and services.
Q: Can I choose different mat colors?
A: Certainly! You can start by going to the custom section of our online store or call us directly at 800-633-0579 to place your order.
Q: Can I purchase a different frame style and mat?
A: Yes, you can mix and match different frame styles with any mat design and color you like. To do this, you can go to the custom section of the online store or call Professional Framing Company directly at 800-633-0579.
Q: How will my frame be shipped?
A: We use FedEx ground to ship your frame any where in the 48 contiguous States with the exception of shipping to P.O. Boxes and APO addresses. Shipping to a P.O. Box, an APO address, or overseas shipping is available for an additional charge. Please call for quote. Expedited and international shipping are available (additional shipping charges will apply).
Q: How long before I get my frame?
A: We usually ship 2-5 business days after the receipt of your order. Please note that turn-around time may be 1-3 weeks during our high-volume graduation months that include March, April, November and December. If you need a guaranteed earlier delivery, please be sure to select the $25 RUSH option at checkout and your frame will ship in 2-3 business days.
Checking on the status of your order? You can chat with us here or at the bottom right of your screen and give us the name of the person it is shipping to. If a representative is not currently available, you will receive a response immediately upon their return.